[HOW TO] ptp

PTP

image

A lot of questions are asked about PTP. In this post a short explanation about PTP.

What does PTP mean?

PTP means Pull The plug. Make sure the power is off so not connected anymore. Pull the plug out of her!
Now don’t put it back in too soon. Some say a few seconds is enough but experiance is learning that we need to power her down for at least 10 minutes.
On the forums and on Slack u can see a lot of “11.2 minutes” power down. This ofcourse is a joke. The minimum of 10 minutes is not a joke!
Homey needs some time to cool down and make sure she can get a fresh start.

Powering up

After at least 10 minutes it is time to put the plug back in. She will be starting and loading apps. Depending of the amount of apps it can take a while.
Here i have 64 apps running so u can imagine it will take a while for all to be started.
After that it can also take a while before she can build the mesh again for Zwave and Zigbee. Have seen messages where it can take up to 20 minutes!
So patience is the keyword here. A good PTP takes at least 10 minutes and after that can take another 20 minutes.

Disclaimer

A PTP is NOT the same as a reboot from the menu!

8 Likes
Zigbee stopped working/broken
3 failed Aqara motion sensors failing after Homey 2.5.2 update?
Zigbee Issues
Homey 3.0 update is done, and now?
[HOW TO] Adding a Z-wave device to Homey
Temperature & Humidity sensor can't add to Home
Something not working after a Homey firmware update? HERE'S THE SOLUTION
CPU en MEM gebruik niet kunnen checken
[APP][Pro&Cloud] Shelly
[APP][Pro] Netgear Router - Network control, Presence detection, Energy monitoring
Flows voor Homewizard P1 meter
[App] Fibaro by Athom
Kaku schakelaars en afstandsbed. werken niet meer
[Solved] [red ring] I got red ring after update homey today
Homey - network request failed
Hallo Pro en Daaaag Bridge
Fibaro Geräte reagieren sehr langsam
Neu bei Homey: Zwave Reichweite
Innr sp120
2 Zigbee devices offline
HUE Lampen in Homey
Homey blijft offline
[APP][Pro] Vision Security
Problem with First setup
Ikea beweging sensor niet te koppelen
Tradfri v1.8.4 not working on Homey firmware 5.0.0.-rc.46
Zigbee issue
Fibaro universal binary sensor stops updating after a while
Cant include namron wall plug
Aren't there airconditioning (airco or AC) devices/apps in Homey?
Homey v5.0.0 (Stable Release)
Homey has stopped talking to all my devices
How to delete a Zigbee device that is not in the list… (Aqara Motion sensor)
Homey werk niet meer na fout melding
Kan geen nieuwe apparaten toevoegen
Blind flow help needed
Prescence?
Can't use device as trigger in flows
Red ring, not responding to pulling the plug op
Red ring, not responding to pulling the plug op
Na de recovery modus alle apps weg en flows
Ring flow won't start after update homey
Homey lost it's voice and color
Popp Z-Wave Smoke Detector & Siren do not show up in devices list
Een Z-wave apparaat toevoegen aan Homey [Howto]
Welcome to the Tutorials category
Fibaro Roller Shutter V3 - ZWAVE maakt geen verbinding
Fibaro Roller Shutter V3 - ZWAVE maakt geen verbinding
Homey stopped working after update
Sinds gisternacht helder rood brandende LED ring
Help, AB werkt niet meer
Problemen met Homey algemeen
Problemen na update 4.0.0
Problemen na update 4.0.0
Homey went offline/ crash
Homey app traag, veel devices met uitroeptekens(logitech harmony devices/app)
Xiaomi Sensoren „Gerät nicht verfügbar“ seit 4.x
Prescence?
Update to 3.2.1 and fatal issues with AN179 units
Verbindingen met kiku verdwenen na herstart
Zigbee App unknown error / app does not start
Innr RGBW colour bulbs connecten niet
Xiaomi door-/window ensors doesn’t work anymore well
Aqara & Xiaomi Smart Home - Zigbee App (v1.4.1 - TEST: v1.4.2)
Cannot connect Aeotec Multisensor 6
Notification question: keeps asking me this
Plugwise Anna; Apparaat niet (meer) beschikbaar
Homey werkt erg slecht opeens
Exreme difficulties re-adding z-wave devices from fibaro
Ikea Tradfri koppelen lukt niet meer
Flow wordt uitgevoerd maar schakelt schakelaar niet (goed)
Homey v5.0.0-rc.56
Zigbee Optimierung
Problem with update Homey
MQTT Hub/Gateway
Na firmware 6.0 reageert Homey slecht
Z-wave blijft hangen
Fibaro rollershutter 3 problems
Homey Heizungsplaner
Problem adding aqara motion sensor
Latest update 7.1.4 position homey
Shelly EHOSTUNREACH
Zigbee and maximum devices
Coming home from holiday to find lots off things not working?
Broken HUE accessoires
Weersensors
TRANSMIT_COMPLETE_NO_ACK on all Fibaro switches
Phillips Hue App stürzt mehrmal am Tag ab
Homey pro loses connection with all my zigbee after update
Sensative Strips Drip/Comfort einlernen funktioniert nicht
IKEA trådfri lights stopped working
Zigbee and maximum devices
Zigbee mesh routing not visible
KlikAan-Uit issues
Innr SP120 smart plugs problem
Aqara & Xiaomi Smart Home - Zigbee App (v1.4.1 - TEST: v1.4.2)
Dio App
Report unreachable Z-wave devices
New update 8.0.4 disables ikea app

Thnx for the post, known info for me. I was wondering why its not possible to make a button/flow in homey tot ptp. So cache and every thing is cleared with a press of a button.

It’s not cache that’s being cleared when you wait longer, it’s hardware elements that get a proper (electrical) reset when you physically remove the power supply connector from Homey.

1 Like

Properly designed electronic hardware does not need any long power off to get reset. Especially not digital hardware. Bad software however, which does not reset all circuitry (components, I/O devices etc.), can cause a lot of random problems which could be different depending on the power off time. A 10 min power off requirement sounds like religion more than science.

3 Likes