Those were my words, not Athom’s!
The inclusion process on my Fibaro Home Center 2 doesn’t explain at all which buttons you have to press and how often at the device. You have to look in the device manual first.
If the instructions about which button must be pressed and how often or for how long are not correct, i.e. don’t match the instructions in the original device manual, please contact the app developer.
Did you follow my advice and restarted Homey and wait for 10-15 minutes?
You can do also a PTP. This is actually the more effective option.
And please check Developer Tools → Z-Wave for Unknown Node (column Device). If there are any, which I suspect, please remove them and then perform a PTP.
