Prescence?

Nah, u want us to gamble what options u tried and which u didn’t.
We have to guess if u checked ur location.
We have to guess if u did a PTP.
We have to guess if u re-installed ur mobile Homey app.
We have to guess if u turned the automatic location finder off and on again.
We have to guess what Homey version u are running.
And we also have to guess what phone OS u are running.
Blaming Homey’s announced Presense doesn’t work is the easy part.
Giving as much information as u can is always the hard part!