According to Emile (see “The new Homey Pro - Ask Me Anything” YouTube video), the current Homey Pro should already be able to do NWI (Network Wide Inclusion). According to some users here in the forum, this only works if enough main powered devices are already included. Personally, I still prefer to perform the inclusion in close proximity to the Homey.
Some possibilities why the Fibaro Switch is not working now after one year could be a possible defect of the switch itself, a possible defect of another Z-Wave device or other sources of interference (e.g. defective power supply), aso…
The “Transmit_Complete_No_Ack” error means that there is no connection to the device.
Please try the following:
– Open the Developer Tools website and then the Z-Wave menu
– Search for the Fibaro Switch
– Click on the 3 dots at the end of the row and then click on “Heal”
If a red error message appears and “Unknown” is written in the Route column, then the device is definitely not reachable.
Then perform a PTP. This will rebuild/organize the Z-Wave mesh. It could be that the switch will be reachable again. But give the Z-Wave Mesh at least 1-2 hours time. Then open the Developer Tools website again and test if the switch is reachable now.
If you are still using the original Homey power supply, get a new power supply (5 V, ≥ 2.2 A). The original Homey power supply is always the cause of various problems.
