Hello, I noticed (while testing them with smoke) that both my Z-Wave and Zigbee Heiman smoke detectors don’t trigger an alarm in Homey. The siren of both rings correctly, both of them are correctly included but none triggers an alarm. Is this a known bug or is there a workaround/fix ?

[Capture d'écran 2024-07-07 131809] 2 Z-Wave pop smoke + 1 Honewell Zigbee + 2 Heiman (1Z-Wave+1Zigbee) [Capture d'écran 2024-07-07 132925] Correction : the Z-Wave detector triggers the alarm. It’s the Zigbee one which doesn’t (as shown in the timeline after I smoked it after adding it again)

Yeap, I have an old Z-Wave box which main purpose is to unplug/plug Homey every day (and reboot everything if connection is lost…)…to no avail (I have the same pb with my 2nd Homey in a 2nd place too)

Odd, I rarely have to reboot my Homey’s. Here you can download a Zigbee sensor check script, which you can run 1 or more times a day, so you’re not, or less often, surprised anymore. Also, check if you’ve used enough Zigbee router devices, I’d say 3 meters max between devices, for indoors. And do…

I’ll indeed try your script :slight_smile: but it’s Homey that disconnects from my LAN regularly not the sensors :rage: I’ve had to take measures since I was/am regularly loosing it disable Homey’s wifi since I supposed a very wifi-noisy neighbourhood was culprit set a script on my ‘old’ Z-Wave …

Ah I see. Please install Net Scan app and add a device which checks your router’s IP. It’s probably less offline as the Homey app wants you to believe. [Screenshot_20240707-174024_Homey] Also do write to support about this issue, Ethernet should be pretty stable. Try disabling Homey’s wifi …

I have Net scan installed and I regularly check that I am unable to connect to my Homey over Internet when my ‘old’ box detects it’s no longer seen on LAN. Homey’s wifi is disabled and I have no network modifying tool. I will indeed write to support

Did you already change the USB-C cable for a real decent one? It seems batches of crappy USB-C have been produced purchased and shipped.

I missed this one ! I’ve just replaced the original usb-c with a shielded one. I’ll cross fingers it solves Homey’s disconnection problem We drifted from the initial subject (Heiman zibgee smoke sensor not reporting alarms to Homey) but thanks for the hints/help for the Homey box connection :pray:

Heiman smoke detectors (both zwave and zigbee) don't trigger alarm

Devices

robertklep July 7, 2024, 11:41am 4

Sounds like generic Zigbee issues, have you PtP’d your Homey?

Topic		Replies	Views
Add Smoke sensor Heiman hs1sa-e zigbee? Devices	25	1518	October 27, 2026
Heiman zigbee smoke sensor Questions & Help app , zigbee	37	4083	January 21, 2024
Heiman smoke detector Devices z-wave	64	8798	October 26, 2022
Heiman Z-wave smoke sensor every week on aprox at same time a false alarm Devices	1	198	March 24, 2024
Heiman Zigbee Geräte HEIMAN Smart Zigbee Gasmelder HS1CG-M Geräte	19	1545	July 20, 2025

Heiman smoke detectors (both zwave and zigbee) don't trigger alarm

Related topics