Eufy app crashes once or twice a day since a few weeks

I have a Homey pro 2019. Since a few weeks the eufy app crashes on a daily basis. You can imagine this to be annoying, since flows dependant on sensors and camera’s don’t work in case of a crash.

A restart helps, but only until the next crash. I have stopped and restarted the Eufy app and resetted the Homey 2019 to no avail.

A flow that automatically restarts the Eufy app helps, but it should not be needed, since it always worked fine.

Any thoughts or suggestions i can try?

Elko

Please report your issue in the app topic:

@Elko And have you seen the popup screen what opens when you open a camera?
In that screen is a link to the reason why Eufy is not working at the moment and what @martijnpoppen is working on.
At least, on my doorbell it is.

@Mike1233 no, i do not get a popup just a placeholder. Homey2019 does not display a still or images from Eufy camera’s.

@Elko Ok, i thought that all devices get a sort of attention bar. I have it with my doorbell.
But it is work in progress. It will be working, just wait.

@Elko see latest status: [APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum

@dijker can you close this topic?

Thank you Martijn. It was hard to find this info because of looking for info on the topic Eufy produces to much results to handle.