Version 1.11.4? Strange works on my desktop and iPhone and iPad (latest versions)
Version 1.11.4 correct. Do you by any chance use any other beta versions of i.e Homey?
Hi,
We have now updated the Homey UniFi Protect app to the test version you sent us, but unfortunately we still can’t get live view working.
The issue is the same on both Homey Web on a computer and the Homey app on iPhone. Snapshots work correctly, but when trying to open the live view, the screen stays black and eventually the camera becomes unavailable.
Could you please let me know what settings other users who have live view working are using under the camera settings in Homey?
UniFi Protect provides me with an RTSPS URL in this format:
rtsps://xxx.xxx.x.xx:7441/xxxxx?enableSrtp
Should I enter this exact URL in the RTSP Stream URL field in the Homey camera settings, or should that field be left empty?
I have also tried converting it to a normal RTSP URL using port 7447, but that did not give me live view either.
The Homey and CloudKey+ are on the same local network, and the dedicated Homey user in UniFi has Full Management permissions and Restrict to Local Access Only enabled.
Thanks again for your help.
Just curious, I bought some Unifi motion detectors, but if I try to add them and choose ‘sensor’ it doesn’t find anything, is the motion detector not supported as a sensor?
This might be part of what now appears to be a widespread issue with the Homey app when streaming high resolution video.
Have a look here
Please don’t enter your own RTSPS servers / addresses because Homey does NOT support RTSPS. The app will automaticly use the RTSP address what is hidden in the UI of protect.
So don’t enter a rtsp address url manualy on each device, when you enable a RTSPS stream it automatichly detects the url on app startup. When enabled please restart the app.
It feels you find the bug, because the streams are working on my tablets, phones and browsers (all ipad, iphone or mac book)
Is there a way to get this integration to work when Fabric is enabled in Unifi? This prevent local users to be created.
Hi!
I recently got myself a few AI Pro Cameras and have started experimenting with the License Plate Recognition. I’m having trouble outputting the Licenses Plate Number in the flow in Homey, it always turns up empty. All other variables are populated like the Score for instance but the License Plate Number is empty.
Any help with this would be greatly appreciated.
I just installed your app because I just installed a G6 Entry (not the pro) and I am looking for a solution to play the doorbell sound across my Apple HomePods. I have one Smart Wifi Chime, but it is not loud enough to be heard across the home. I would have to get 3 more Chimes to have a decent doorbell, but I already have HomePods around the house that I am trying to use.
But, I can tell you that I got the Ubiquiti Unifi Protect and Access app setup quickly within Homey and the first thing I did was add the G6 Entry. Here is what I see:
Notice that there are 4 entries for video feeds. 2 work and 2 do not. Doorbell Video and Doorbell Package Video do not work. However, Doorbell and Doorbell (Package Camera) both work great.
I don’t know what this tab does:
I am testing some of the flows. I see there is a When Doorbell pressed action. I just hooked up a quick test flow to toggle the outdoor lights on and off when the doorbell is pressed and it worked perfectly. This is all I need for now.
If you want any debugging information from me, I would be happy to provide it.
Did you enable the rtsp streams in protect for this device? For package and normal camera?
Not that I know of.
All I did was:
- install your app
- create a local user with Protect access
- add the credentials into your apps configuration
- add the doorbell device
Than is that your problem, enable rtsp streams in protect and restart on the homey the app after that
Ok.
What is the advantage of creating and entering a V2 api key?
It might be in this thread, but I can’t find a search for just this thread.
I enabled Secure RTSPS output (high resolution) for the main camera and for the package camera and entered those urls in the configuration for the doorbell device settings. I now get a black video feed with random interference like audio. Each of the rtsp links have ?enableSrtp at the end. Is that what they are supposed to look like? rtsps://{ip}:7441/{id}?enableSrtp
Please remove the URL’s and restart the App. In version 1.12.1 the RTSP setting will be removed.
V2 is the official integration API from UniFi only that integration does not have all the functionality yet.
Is it possible to add more functions to the siren?
At the moment i can only find the test siren function. I would like to use it for my fire alarm, and as the main siren in Heimdall
Could you please have a look at the doorbells?
I have two doorbells, a UniFi G4 Pro and a UniFi G6 Pro Entry. Both were working correctly until the last update.
I removed both doorbells and added them again from scratch. After that they worked for a while, but after some time they stopped working again.
Since the issue started after the update and affects both doorbells, I suspect it may be related to the latest software version.
I don’t have any problems with the G4 Doorbell Pro? What is broken?
