Please help. I’ve bought three Smart Radiator valves E1, connected them successful to Homey. Was able te calibrate but when i’m setting the mode on manual and send a temperature, nothing happen. So it looks like this capability is just not working well.
Thanks…
I have the same problem and in addition the Homey app crashes when I access the Aqara Termostats M1. I have discussed this with Homey support and they don’t care. So I’m stranded here too.
Do you mean the Aqara hub? That’s not even supported by this app.
The M2 and M3 hubs aren’t listed in the app but you should be able to add them and their linked devices by using Matter.
What was it exactly about that we don’t care? 
Radiator valves E1
But this isn’t the thread to discuss these hubs, is what I meant.
Is the Homey app actually crashing, or are you getting errors (something with startsWith)?
I have big problems with Aqara, and am about to move Aqara equipment over to Homey, and it turns out that it fails big in Homey as well. The answer from the support was: Aqara updates often and was a big “player” in the Homey universe, but they didn’t listen to my problem (Probably because they know about the problem). I wondered why Homey allows these trivial mistakes and then my case was closed… So I assume you are not interested in my challenges and want to send me on to another system.
I only use the Homey app on my iOS device, and there I get the message: Something went wrong, try again. And the same thing happens over and over no matter what I do.
So what exactly is the problem? 
Of course we do our best to solve issues, but finding the issues and possible solutions isn’t always that simple. Especially with the devices from Aqara.
The actual problem is: I only use the Homey app on my iOS device, and there I get the message: Something went wrong, try again. And the same thing happens over and over no matter what I do.
I have one more problem that my flows do not work with Aqara thermostat/valves, all my flows with other devices in Homey work fine.
Just want to add that it is the Homey app that crashes in iOS
It’s not a Matter Hub problem, but an M1 thermostat problem I think.
Could you clarify when exactly the Something went wrong, try again error appears?
And what exactly doesn’t work with your Flows? Can’t you add the devices to your Flows? Don’t the cards trigger in your Flows?
Also, I haven’t been able to find information on Aqara’s M1 Thermostats—only the E1 Radiator Valves seem to be listed.
I think we need a bit more information to sort this out.
To summarize, if you use the app in iOS or iPadOS, it immediately crashes when you use the settings button. You will then see the error that Jan_Kristensen1 means.
That is not the case when you open the settings tab by using the Homey web application, i.e. the browser. There you can successfully calibrate the tap, switch it off and set it to absent mode. What is not possible is sending a temperature to the device, so that the valve opens and the heating actually switches on.
There may also have been some confusion about matter in this discussion. I think Aqara’s valves only support this if you use one of their own hubs. Not directly with the Homey Pro. I use them via Zigbee.
So there are several problems.
It is when I press the setting gear in the Aqara thermostat (top right corner) that the Homey app crashes. I can make a flow, but it doesn’t work, I’ve tried an advance flow, which doesn’t work either. It works fine during testing, but doesn’t work in reality. Sorry, it’s me who wrote wrong, it’s E1 Radiator Valves.
The confusion is probably that I run the Aqara valve directly over Zigbee in Homey, and not via the M2 Hub, as the Aqara system is unstable even with the house full of Zigbee devices and 2 M2 Hubs, but this system runs separately from Homey.
Correct and precisely formulated. Thanks
Ah, this sounds exactly like the general (not Aqara related) “thermostat issue”, which should’ve been resolved with app v9.0.0 (testflight version); @Jan_Kristensen1
Jan, which app version do you use at the moment?
(I also think you can’t blame support like that, I did not understand your problem at all, until Niels elaborated a bit more.
But I agree they should try a bit harder to get to the real problem)
Also adding screenshots along with your questions often is very useful.
I use version: 8.4.1.1548
This is the version that is available in the app store.
I don’t actually think I’m blaming anyone, I’m retelling what happened and it’s not about blame.
I already asked Athom weeks ago to release an intermediate version that would solve this issue. They released a version for Android which supposedly fixes it, but iOS is still broken and the last I heard about it was an “I will pass it on”. That was two weeks ago.
I see, Robert, but then I don’t understand they fixed it only for one OS, Android.
So @Jan_Kristensen1 has to wait for an ios update I guess?
And Jan, in the meantime you can use the web app to edit the thermostat settings.
Because dashboards are more important, I guess.
