Matter devices added but with troubles

Questions & Help
1

I have several Aqara hub at home, on2 E1, one M3 and 2pcs of M2. It’s a big house.
I have ben able to add the M3, the E1 and the first M2 trough Matter and they work smooth.
The second M2 hub is added but the only device on it give back an error message
“the matter device have been reset to factory or removed from homey” it seem ( to me ) that probably is the fact that is the same hub model that give problem. The icon of the only device on the second M2 hub has a red triangle.
I deleted and added back several time but always the same error.

PHOTO-2025-03-11-09-57-12
PHOTO-2025-03-11-09-57-12735×1600 74.9 KB

Any suggestion, what I’m doing wrong?

2

It looks like you can’t add multiple identical model Aqara hubs. I’d inform at
https://homey.app/support

1 Like
3

Thank you for your reply, it seems incredible …
I’ll do that with HA

4

Idk if it’s a fact, so you’d best verify with Support.