That doesn’t mean the device is supported. Apps have to declare explicitly which devices they support, based on modelId and manufacturerId.
The LEDVANCE SMART+ app supports these modelId’s:
PAR16 TW Value
PAR16 TW Z3
PAR16 DIM Z3
PAR16 RGBW Z3
PAR16 RGBW Value
As you can see, the modelId of your light, PAR16S RGBW
, isn’t listed, so it’s not supported by the app.
You can add the device as a generic Zigbee device (you call it an “unknown Zigbee device”), and it will mostly work.
I don’t know why the <group>
app doesn’t support it though, it’s probably best to ask in the app thread.