Innr SP120 smart plugs problem

My Innr sp120 smart pugs stopped working. I tried deleting and reconnecting. But this results in a timeout. It is strange that all the INNR plugs have the same problem at the same time. This has to be a zigbee or an app problem. Any suggestions how to resolve this problem?

The usual:

  • restart the app
  • restart Homey
  • PTP Homey
  • if you’re still using the original power supply that came with your Homey, replace it with something better
  • if that doesn’t work: change Zigbee channel
  • if that doesn’t work: Zigbee network reset
  • if that doesn’t work: full reinstall of firmware with original data
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