Gardena water control cannot be added

Devices
1

Goodmorning,

i’m running a homey self hosted server. And i have bought the gardena smart gateway and smart soil sensor wich are running fine and is connected to Homey.

Now i bought this smart water control from gardena so i can automate my irrigation: smart Water Control | GARDENA

I firstly added the smart water control to the gardena gateway and this has been detected and i can trigger it

however when i go and add it via the gardena homey app, this will not be detected.Gardena | Homey

The soil sensor is added via the same way, but this water control will not.

What i did so far;

Rebooted homey

Rebooted the nas

Removed the gardena app, and rebooted homey, add the app again.

Reset the water control and rebound it to the gardena smart gateway.

Does anyone have any advise to solve this issue?

2

Welcome Randy!

Maybe the smart water controller has a different internal identifier than older controllers, which the Homey Gardena app doesn’t yet support. So it’s possible that the Homey Gardena app needs to be updated.
That’s why I would recommend contacting Athom support, since Athom is the developer of the app. → Support | Homey

But that’s just an assumption.

3

Thanks i susspect the same, as the icon in homey is showing the old water control and not the new water control. I have raised an ticket and post the outcome here

4

The icon doesn’t necessarily mean that a newer device isn’t supported. Some apps use a single icon for different versions.
In any case, I’m curious to hear Athom’s response.

5

You where correct, i have requested that they support this model. As the old water control has been discontinued

At the moment, the latest Gardena Smart Water Control (and the Dual Water Control) aren’t yet supported by the Homey Gardena app, which is why it doesn’t appear in Homey.

6

I have the same issue and was greatful that you took the time to make a ticket!

I’ll follow this thread.

Would you be so kind to post any progress on this ticket in this thread?