Hi,
So I have issue where suddenly all my devices was “lost” in the zigbee network…
I did a lot of searching and trials & errors, and ended up doing “recovery with update (not deleteing homey, but put it upside down etc).” After the updates and restarts, I did a complete zigbee network delete.
Now I was able to add just two zigbee devices, and it was a frient door sensor pro and motion sensor pro. When tryin to add a 3. device it cannot longer find any.
I have done several attempts, different devices but still with 0 luck…
Looking on your screenshot, you didn’t follow Athom recommendation - https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro - however, it shall be enough trying to Interview them, your Mesh is not so big which could cause other problems due to the distance for example - anyway, if they will not respond on interview and refresh mesh, try to add them without removal and then restarting Homey or given apps. Also I hope those sockets are not in significant distance from Homey if so, also check possible overlap of Wifi signal with Zigbee - ZigBee and Wi-Fi Coexistence | MetaGeek - you can’t however change Zigbee channel without Zigbee network reset but if you have overlap, maybe you can change your Wifi channel.
The devices I have added again is actually just the frient motion and entry pro. Why the AQARA and smartthings is showing now must be because I havent deleted them from the system.
frient products are just 1meter away from the hub, and that is also no obstacles in the way. The other devices I want to add is not far from it either, but it cannot add them. Even an aqara motion just 0.5m away it cannot find…
https://tools.developer.homey.app/tools/zigbee
scroll down -
You do need to change this ONLY if you have Wifi channel overlap - check links above. In normal situation there is no need to touch that setting / option.
So just pairing them again shall be OKay, but as mentioned, router / main power operated devices first (those closest ones), battery operated second.
What I struggle to understand, what exactly problem you have at this moment ? You still can"t pair again any of the additional devices ? Have you performed also PTP - [HOW TO] ptp ?
Hi, sry for late reply.
My issue is that neither device will pair again… I can stand right next to it and try to pair, and it wont… Nothing is registered…
That’s really strange - you can’t register ANY type of the device you mentioned above or some specific devices ? Battery or non-battery powered, eventually for battery powered, have you tried to replace battery ? Can you share the errors you get upon pairing ?
Also I would suggest to contact Athom support…it may also happen your unit is faulty, but I still believe there might be some other problem.
I can stand right next to it and try to pair, and it wont… Nothing is registered…