For about a week now, I’ve been experiencing a very strange and frustrating issue with device status updates in the Homey app. Specifically, this is affecting my Philips Hue lights and several Sonoff devices. The issue: Device states are completely out of sync and don’t update in real-time. For exa…

I won’t go into any further detail about your problem, but it would be important to know how you’ve integrated your devices. [image] Giovanni4312: If I turn on a Philips Hue light directly from the official Hue app Based on that statement, I’m assuming you’re using a Philips Hue Bridge, rig…

[image] DirkG: If that’s the case, then your home LAN/Wi-Fi network could also be the cause of the problem. Like an update or restart of your router causing it to possibly assign a different IP-address to those hubs, if no reserved/static addresses were assigned before.

[image] SunBeech: causing it to possibly assign a different IP-address to those hubs That shouldn’t be an issue though. Hue uses discovery.meethue.com to get the IP address of your Hue Bridge. Sonoff WiFi devices and Zigbee via the ZBBridge use the eWeLink server connection, which doesn’t inv…

The Philips Hue lights are connected via a bridge to Homey and the Sonoff lights are connected directly via Zigbee to Homey Pro - only one Philips light is correctly recognized on Homey as being on or off… the others are turned on and start with the flows but are recognized as active only on the Phi…

You should report it to Support | Homey Also note that one of your bulbs (Luce Credenza Cucina) is offline within the Hue mobile app as well (from your screenshot). Obviously Homey can’t know the state of that light. It is not recommended to turn off smart bulbs physically, since they’re made to be…

i resolved with the homey pro hub restart

Device status desync (Philips Hue & Sonoff) in Homey app after recent updates?

Questions & Help

DirkG July 16, 2026, 6:38am 7

You don’t provide much information.
What have you done so far to solve the problem?
Have you tried restarting both apps and your Homey?
Have you tried restarting the Hue Bridge and your router?

Please read through the following post and provide as much information as possible:

In addition, you should read the following post regarding the issues with the Zigbee devices:

Topic		Replies	Views
Homey and Hue app not synced? Questions & Help homey-bridge	4	1605	February 11, 2023
Status-Upates unterschiedlicher Apps 🇩🇪 Deutsch (German)	4	267	November 27, 2023
Homey App Device Status Wrong Questions & Help	4	956	February 6, 2022
Philips hue waarde wordt niet geüpdatet in Homey 🇳🇱 Nederlands (Dutch)	9	344	February 29, 2024
Issues in communication between hue and homey Questions & Help	8	958	April 5, 2024

Device status desync (Philips Hue & Sonoff) in Homey app after recent updates?

Related topics