I don’t think you use the correct pairing as this isn’t an expected response.
Are you using the correct pairing method?
pls show screenshots what you are doing
you have to use the other APP for the 433Mhz RF
Trust Smart Home | Homey
and choose the ACD-1000
This App you used is for Zigbee device from the same brand only.
O i dint know there were 2 apps for klik aan klik uit.
Im new with this and feeding so supit now.
But it works now.
Thank you very much
As potential new user, I’m wondering how much work it will take to convert an extensive KlinkAan KlikUit system on a ICS-2000 Control Station to a Homey Pro Controller?
Is there a quick way, or do I need to re-connect each individual consumer?
Thanks for any suggestions.
You have to connect al your devices and build the flows.
Take care that the range of HomePro of the 433Mhz signal is less than the ICS-2000.
So, it would be best to expand with a bridge unit to compensate for some extra needed range?
Before you order a Homey bridge:
What’s the max needed range, Albert?
Any walls / ceilings in between?
My 2 Pro 2019s worked and work flawless with 433MHz on the same floor, but, with my Pro 2026 433MHz, it all became a hit and miss disaster. It might be due to a lower signal power, or to a different antenna (position). It’s surely not “improved by xx%” like Athom’s previously advertised with the Pro 2023.
I’ve decided to use the HomeyLink app to control my 433MHz gear per Pro 2019.
A bit of a sad workaround, as I just don’t understand how a newer product has (way) less performance on certain departments.
Thanks for your comment; the max distance will be a little under 15 meters, 1 (inner) door between the main unit and the farthest device. Only ‘walls’ are drywall with metal/wooden frames and 1 concrete (inner) wall, no ceilings as I live in an apartment.
I’m running a Trust system now, with an ICS-2000 in the same position as the Pro unit will go and have no problem with the system now.
I figured the additional price for a bridge might be worth it to prevent range problems?
YW, Albert.
A concrete wall can frustrate radio signals because of the iron weaponing inside.
15 meters as max distance seems pretty far for Homey Pro 202x, even without obstacles.
Thanks for your answer.
I was afraid of that and I will try with a bridge positioned in ‘clear-view’ except for a door, no reinforced concrete in the way, at approximately 7 meters from the Pro unit and then hope that the ZigBee units in my system will work as mesh extenders.
YW, Albert.
In general all mains powered zigbee devices also act as zigbee router. Battery powered zigbee devices don’t, for the sake of an acceptable battery life.
As rule of thumb, indoors I’d keep a max distance of 4 metres for zigbee devices.
Help! All my 433 KAKU buttons are gone. They still work in existing flows, but I can’t select then anymore in WHEN cards (they are simply not listed). They are still visible as devices, but in existing flows they appear as nameless dotted squares. Tried reinstalling the app, rebooting H23, but no luck so far. Anyone?
I think this might be related to a similar problem reported by another user in this topic:
You might also want to report this to Athom via:
Thanks. I reported it. The app itself is not updated the last 10 months, so it’s probably partly blocked by something in the latest Homey firmware.
Yes! Indeed it’s fixed. 
The current version I have of the official KAKU app is 7.6.0 but it doesn’t seem to work very well when it comes to dimming. I can set a dim level… but when I want to test for it, the value of the dim level is always 1. (So when I set it to 25%, it is 1, when set to 100% it is 1. Interestingly when I set it to 1% it works!..as it is then also set to 1.)
So when testing for it with the card available for the value… the test results are not working. Even if the test is for 1 (or 1%) and the value is 1 (which it always is) it won’t respond correctly.
Is this app still maintained by anyone? Anyone else with a similar experience?
(2026 ‘pro’, 13.4.0) ACC 250 LD is the dimmer I have been testing with.
(I have now sent this problem to support as well.)
What KAKU devices are you using? Are they RF 433MHz or Zigbee devices?
Both the app for 433MHz and Zigbee devices are maintained by Athom. You can always contact them via de contact details on the app’s app store page in case of issues or missing supported devices.
FYI, my recent experience with a KAKU Zigbee dimmer: KlikAanKlikUit ZCC-250 Zigbee Dimmer Plug.
Ah good one, never realised there were Zigbee KAKUs. In my case it’s RF 433 mHz equipment. ACC 250 LD is the dimmer I have been testing with. I forgot to mention that in previous post.
Thanks SunBeech!
