[APP][Pro] Apple Find My

Apps
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615

@Freek_van_Beenen did you make sure you don’t have any special characters in your password? We know that a @ works
But most others not

616

Within the password is a: & and ! I will try later.. Thanks

617

Hi,

It is quite difficult to find relevant information in this thread. There are so many replies that I can no longer see what applies to my situation and what does not.

I have tried searching through the discussion, but I cannot find a clear explanation for the behavior I am seeing. Some of the reported issues are similar, but not exactly the same as mine.

Could you please point me to the relevant post or let me know whether the behavior I described is expected?

The authentication issue seems to be resolved and I can log in again.

However, I noticed that some devices are still not updating correctly.

For example:

  • iPhone 14 (re-added) shows updates from a few seconds ago and appears to be working normally.

  • iPhone 16 (Freek) still shows old timestamps ranging from 4 to 14 hours ago, and the server request interval field even shows “one month ago”.

This device was actually the first one that reappeared after the authentication issue was fixed, which makes me wonder if it is still using an old/stale device record.

I already re-added two devices and those seem to behave differently.

Is it expected that some existing devices need to be removed and re-added after the authentication issue, or should they eventually start updating again on their own?

Diagnostic ID: 91bdbbac-bdbb-4285-a51d-2534560f0451

618

@Freek_van_Beenen most of the time it helps to login on Find Devices - Apple iCloud as that will sometimes trigger a resync.

also i don’t see any new report.? The one you linked is a old one you already sent that one yesterday

Next to that there’s no specific post to point you to

619

Hi Martijn,

I logged into Find Devices on iCloud as suggested, but unfortunately the devices are still not updating in Homey.

Regarding the report: I thought I submitted a new one, but apparently it linked to the old report. Could you explain how I can create a completely new report so you can see the latest diagnostics?

620

@Freek_van_Beenen check: [APP][Pro] Apple Find My - #3 by martijnpoppen