Walli Roller Shutter indicating incorrect position

Questions & Help
1

Hello,

I am using Walli Roller Shutters (FG-WREU111) for several window blinds.

Most of them work fine, but there’s a position problem with two of them :

  • When moving them using my home automation box, a Homey one, everything is fine. For example, if I open the shutter using the Homey Up button, then its Walli Roller position becomes 1.
  • When moving them by pressing the buttons Up or Down of the Walli device on the wall, then the shutter moves right but its Walli position is not updated. For example, if I open the shutter pressing the Walli Up button on the wall, then its Walli Roller position is not updated to 1. It is not modified at all.

For all of them, I’m using the roller blind mode with automatic positioning.

Here’s a photo of one of the blinds, in case it can help. The other one is the same, also a big one for a french window.

IMG_20250526_171921
IMG_20250526_1719211920×864 135 KB

Thanks for any support.

Hervé

2

Hello,

Could somebody help me to solve this problem please ?

Hope so !

Thanks a lot

3

Are you referring to the Fibaro Walli switches?

If so, you might want to ask your question in the dedicated forum section for the Fibaro app for Homey: [APP] Fibaro - Your home is your castle (by Athom)

Alternatively, you may want to reach out to the developer, which in this case is Athom themselves. Via https://homey.app/support/.

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4

Thanks a lot, you’re right :slight_smile:

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