USB TOOL impossible to connect homey

Hi everyone !
my homey has crashed yesterday, and it’s in the red breathing mode.

I’m very knew to it, and I’m sure it’s nothing but i cant figure out😞.

I try to connect with usb tool, but after entering the orange mode, homey is not detected by the computer.

I also. downloaded the driver for windows as recommended, and enabled USB recognition in google


Thank for u help🙏.

Ps I’ve tried to find the solution on the forum, but i didn’t succed, be kind to mee if there’s one🙃

Have you tried with another USB-C cable?


You should probably contact Athom:

Ok cheers!
I was looking for the adresse !
Great evening!