Hi everyone !
my homey has crashed yesterday, and it’s in the red breathing mode.
I’m very knew to it, and I’m sure it’s nothing but i cant figure out😞.
I try to connect with usb tool, but after entering the orange mode, homey is not detected by the computer.
I also. downloaded the driver for windows as recommended, and enabled USB recognition in google
Thank for u help🙏.
Ps I’ve tried to find the solution on the forum, but i didn’t succed, be kind to mee if there’s one🙃
Have you tried with another USB-C cable?
Yes,
You should probably contact Athom: https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request
Ok cheers!
I was looking for the adresse !
Great evening!
I’ve had the same problem. another usb-cable dit the trick.
Ever get this figured out? Having the same problem
Idk, but he wrote
So, try replacing the USB-C cable with a proper one, from a well known manufacturer or brand, and it should be a data cable (not a “charge only” cable).
#cablegate
