Error Homey

Hi, my homey stopped to work. It can’t see online. I have try to update firmare using usb tool, but it remain on verifying… see foto. I don’t want lose all my data!! Any idea?

Do you have Homey Cloud Backups?

Contact Athom support.

Maybe try other USB-C cable to the PC and retry…

I was also thinking about using an other USB-C cable.
#cablegate

Not sure if it’s harmless to unpower Homey during the verifying process