Both my wife and I have an android phone. (Nothing Phone and Pixel 9) For me the presence/absence works fine, for my wife however it does nothing. Compared the settings together and they are the same on both phones and in the app. Does anyone have a solution?
Do you login to the Homey app with the same account on both phones?
We both have our own account.
Have you set homey-/away detection?
Link
and disabled all energy saving options and enabled all data usage (also in the background) for the Homey app?
Just long-press the Homey icon on the phone, click “i” and check settings for battery and data usage.
So donr, didn’t work.
Now I changed my wife from user to administrator… And it works
It did work for a day… Stopped working again…
Could you not find this thread?
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I don’t have an Android phone, so I cannot say anything android specific. However, I personally like to loosely couple my phone to homey. What I do is, I have created flows in homey to set the presence of every household member. These flows I can then trigger remotely from the shortcuts app in iOS. This way I can use iOS’s native location service to mark myself at home or away. I found this to be super reliable and (almost )never experience any issues with it. I think on Android you can use the Google Assistent app to do this.
On Android you can set a Homey widget called Homey Favorite Flows to start flows from the home screen.
But if your settings and permissions are correct, automatic presence works fine on both Android and IOS.
