Homey Pro 2023 Presence not working?

Summary:

  1. Location permission always (during set up Homey does not always ask for location permission)
    a. Select Location in Android phone settings
    b. Select App permissions and find Homey
    c. Select Homey and select Allow all the time

  2. Enable Home / Away
    a. Select More … in the Homey app
    b. Select Account and enable Home/Away detection

  3. If it still does not work, try an old trick in the Homey app:
    a. Shift the location in Settings/System/Location
    b. Or try the same via the web interface.

  4. Do not remove permissions
    a. Select Apps in Android phone settings and search for Homey
    b. Disable Remove permissions if app is unused

  5. Avoid app sleep (I am not sure this is really needed)
    Select Battery in phone settings.
    Then select Background usage limits.
    Then select Never auto sleeping apps.
    Add (+) Homey

Thanks to @Sharkys

3 Likes