I have got the Homey Pro early 2023 for a year now.
I don’t succeed to let the presence/away function well:
My iPhone is recognized and states away or home but the Phone of my wife not.
Therefor I can’t usemany flows….
I read the Forum for hours and hours but can’t find a solution.
Would you be able to help me? Here are my specs:
I meant the Homey Smartphone App version, e.g. v8.0.2.
Sometimes there are reports that the build-in Home/Away function doesn’t work reliably on both iOS and Android smartphones, but I had never problems with different iPhones. With one exception as Apple released a new iOS version, but I can’t remember which version it was.
But I wonder why the SmartPresence App doesn’t work either. The SmartPresence App doesn’t have anything to do with Homeys build-in Home/Away function and nothing with the Homey Smartphone app.
It works via the WLAN connection with the iPhone. If the iPhone connects to your home WLAN, a flow is executed to set Beatrice “Home”. If the iPhone is disconnected from the home WLAN, another flow is executed to set Beatrice “Away”.
Are you sure that the SmartPresence App is correctly configured and you build the flows for Home/Away detection?
As a newbie I don’t know how the settings of SmartPresence have to be…
I want to make a flow that sets some lights on when both of us are away.
I send you 3 screenshots
As far as I know there is a setting on an iPhone which hides the ip-address, that’s probably the reason why SmartPresence is not seeing your wines iPhone.
So compare the netwerk settings on both iPhones.
You should try use your iPhones own geolocation, and make a shortcut automation when you leave/arrive, and make it start a Homey flow, whitch then again sets your presence status. Not need for any smart presence app, just use the normal presence. Should work just fine on your own and your wife’s dated phone.
It does not look like you are using smart presence for your own phone.
If you go to the homey app on phone from Beatrice. Select ‘More’ in the bottom, then click in top on user name. It says something like "Use presence detection (Gebruik Thuis/Afwezig Detectie). Is this selected??
And fount the next remark in an old post:
Check that you don’t have “Private Wi-Fi address” enabled on the device under wifi. Settings > Wi-Fi > tap the (i) for your Wi-Fi network. Ensure that "Private Wi-Fi address is disabled there.
This feature anonymizes the device MAC address, resulting in the device getting random IP’s from the router.
Every time I want to select it, it says; “Homey needs your location”…
I check the location and it looks ok. I confirm it to be sure but still I can’t switch detection on…
