Presence / gone away function not working anymore

Questions & Help
1

Hi,

the presence function from my Homey Pro 2025 is not working any more. Not for me but also not for another account, and two guests of the house.

We all have different iPhones with different iOS versions (probably the latest). In all iPhone settings → privacy → locationservices → tracking is on ALWAYS (so on). In the homey app settings the location is pinned on the right address and in all the 4 profile settings ‘use home / away detection’ is on.

Anyone some more suggestions? I restarted the Homey already; its on his last software version.

2

Ive had similar issues in last couple of weeks, Homey Pro detects my iPhone leaving but not returning - it was working fine but can’t see any obvious reason for this. I have changed my network provider but this shouldn’t have any impact.

Anyone else started to experience this recently?