Nuki devices (locks) suddenly offline since 2/4/2024

Hello and welcome to our Forum.

You share too few details to get a clue, so here’s a couple of questions I’d like you to answer:

  1. Which Homey model?
  2. Which Nuki locks?
  3. Which Nuki app?
    (‘Nuki’ app from Athom, or ‘Nuki Direct’ Community app)
  4. Do you use a Nuki bridge?
  5. Did you put in a new set of batteries, just to be sure Bluetooth / wifi works?
  6. Does it work from the Nuki smartphone app?
  7. Can you think of anything that changed around April 2nd?

Also pls read Welcome to the forum!