INNR SP240 smart plug

Devices
50

I have been in contact with INNR’s support desk (and to a lesser extent with the INNR Homey app developer) over the last four months on two issues with all of my SP240 plugs:

  • Homey stops reporting power measuring data after unplugging the SP240 plug (on/off function still works). A re-pair is required in Homey to re-enable the power measuring reporting;
  • After every restart of Homey, the current value displayed by Homey is 1000x higher than the actual value reported by de SP240 plug. Either restarting the INNR app on Homey or re-pairing the plug solves this issue, until the next reboot.

Apparently this behavior is caused by bugs in the SP240’s firmware. All my SP240 plugs are on firmware version 1.4.3.

There is a new version of the firmware available though (v1.7.22) that should solve these issues. However:

  • You need INNR’s bridge/hub to update the firmware;
  • This bridge currently does not support the update process. INNR is working on that.

I understand that an alternative is to update those plugs via HA/Zigbee2MQTT (as the new firmware is publicly available). Of course you need such a hardware setup to do that, which I don’t have.

In my case, INNR sent my one of their bridges, while I wait for them to enable the software update functionality.

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