As subject. Homey pro 2023. Restarting the ikea app: shows wrong values from before problem, frozen. Correct actual value only as one temporary dot in insights then disappears. Only solution: restart Homey. Estimated occurrence interval: 3 days. Non matter ikea devices not affected.
Two BILRESA (dual button and scroll wheel) stopped working today or work for one click… MYGGBETT is working and this is strange because it’s also Matter. I forget to turn off updates 
After around the 10th attempt I got a Myggbett connected to Thread
It’s useless though. The device never updates when the sensor should be displaying as contact alarm off.
I really wanted to like these new IKEA products, but a combination of cheap radios and poor firmware are probably to blame here.
I suspect they’ll be getting a lot of returns over the coming weeks. I’ve never had such poor fundamental issues with a MoT product before.
Here, it’s the same. The sensors work seven days in a row and suddenly drop out. Even a restart of the Ikea app is not fixing it. Anybody is looking into this?
Have you got an IKEA hub to update the firmware?
If not stick tight and we should have OTA firmware updates from Homey soon.
Something else you might want to try, is changing the IPv6 configuration of your router from Native to NAT6
I’ve found devices connect to my Thread network MUCH sooner using NAT6.
In my experience, this is a combination of weak radio hardware, immature firmware, and a generally less stable Thread implementation on Homey.
On the Homey side, I managed to make my Matter-over-Thread devices much more stable by tweaking my Wi-Fi access points quite extensively. I disabled beamforming and reduced transmit power, which seems to have helped. What makes me think the issue is at least partly on Homey’s side is that I never had these kinds of problems before when the same devices were running on my Apple Thread network. To me, that strongly suggests that Homey’s Thread radio is not as strong or as stable as it could be.
Unfortunately, I still have moments where some devices briefly become unavailable, although they usually come back after a short time.
On the IKEA side, I shared the devices with Apple Home through multi-admin only to update the firmware, then removed them again afterwards. I also installed some smart plugs that act as Thread routers, such as Eve Energy and Onvis S4, close to the affected devices. Since then, things have generally been working quite well, apart from these short dropouts. To me, that again points to limited radio performance.
The good thing is that Thread is a self-healing mesh, so devices should normally rejoin the network quickly. However, this is also where Homey does not seem to handle things particularly well. IKEA devices may not be the only cause, but they do seem to make the underlying weakness much more visible.
There are external Thread antennas on the market that many Home Assistant users rely on successfully. Homey already has USB-C, so come on guys — please give us support for external antennas.
The S4s aren’t great.
I had a couple and they would drop off constantly or would take 10 attempts to pair
The Eve plugs are great and have strong radios.
Homey SHS does give you support for external Thread antennas for a few months already
It doesn’t, it only supports external OTBR’s.
Right. I thought at the ZBT-2 from Home Assistant. It is an open source device connected over usb-c and a very strong Thread antenna. As Homey Pro has an usb-c port and the device is open source it should get support from Homey.
It’s not the nicest device, but it would definitively solve some of Homey’s radio problems.
I have 4 of them, alongside 11 Eve Energy plugs. During the rare short device dropouts I still see, one of these plugs is sometimes involved, as well as 4 Eve Energy units. One of those Eve Energy plugs is on the same level in the basement, where a cascade effect might be conceivable. However, 3 others are on the first floor, which clearly argues against the idea that the Eve devices are simply dropping because of a cascade from the Onvis plugs.
In my experience, they are neither clearly better nor clearly worse than the Eve Energy in terms of Thread performance.
I also looked into the Bosch Smart Plug Compact [+M], but unfortunately there does not seem to be any clear documentation for any of these plugs when it comes to actual radio performance or routing strength.
I will not buy more Onvis S4 plugs, because I only realised afterwards that they do not measure energy consumption.
The Bosch is expensive, but it does seem to have solid hardware and software. It can even detect small solar systems connected to it and meter incoming power, which makes it an interesting candidate if the radio hardware is also better.
By the way, I replaced 2 Eve Thermo valves that started making horrible noise after 1–2 years of use with 2 Bosch TRV [+M] units. The Bosch valves are really quiet and feel much more solid — roughly twice the weight, which suggests more metal and less plastic.
That device isn’t supported, the USB C port is just a power port (it isn’t intended for generic USB devices). If you want to connect another Thread gateway, you can have a look at the Tuya Matter/Thread gateways and integrate their devices via the Tuya app for Homey.
That’s wrong. Via a generic USB hub or the featured Homey adapter it becomes also an Ethernet port and you can backup Homey to your PC or Mac, so data goes also out.
As Homey uses a standard CM4 module, I suppose it is a fully functional USB-C Port.
I know, but it should. Or even better, as the radio weakness of Homey is known and Homey did not take a way for the 2026 model like Hubitat for their C-8 to add external antennas, they could built their own external antennas. The TBZ-2 costs about 50€. So even if Homey would sell such a device 100€, I would buy one for Thread. The TBZ-2 can be configured in HA for Thread or Zigbee. So, some people could even buy two.
I can’t speak to the Eve or Bosch thermos.
I switched to Tado X over a year ago now. Never had a single issue with the wireless thermo or the radiator values. I have four valves and two thermos. They’ve been rock solid, no drop outs in more than a year of action. The batteries last just over a year I find too.
I think most of the thread issues I experienced, went away after installing Aqara T2 GU10s in about four rooms in my house. Many more thread routers than I used to have.
Meanwhile i have upgraded to matter ikea dropping out twice in one day. I saw there was a homey update recently. Ikea restart no solution. Can’t there be a matter restart. Restarting homey twice a day equals unusable for me.
Mine also drop off CONSTANTLY. Like, they stop working after 3 min of inactivity and then suddenly work after a couple hours for like 3 minutes and then drop off again. But they don’t behave like that on any other perform. It has to be a homey issue.
V13.1.0 is out AND claims to “Improve support for intermittently connected devices”, but it did not fix my damn IKEA Matter motion sensors always dropping off and not connecting again for hours!
Ehmmmm please…
Welcome new Homey user forum user, but this is no “social” media channel. Let’s stay gentle here.
To increase a chance on anyone somehow getting the urge to try help you out, on any Homey issue, just ask your question to your fellow Homey users, NOT SHOUTING.
Your fine and detailed test results and accompanying improvement propositions are supposed to go to Athom’s: https://homey.app/support
Thanks!
Oh my god I’m so sorry, what a fun person you must be at parties? 
let me remove those caps lock. It was shouting in caps lock due to the meme of the horsemen screaming out the news through the town.
Jeez…
Guess I didn’t pay attention. Devices have no exclamation warning after reboot but not working anyway. Ikea matter is dead now. The graphs from my bilresa sensor flatlined from tuesday morning 9h
