Can't connect IKEA matter devices

Devices
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hi,

i bought some IKEA bilresa remotes (both butten and rotary version) and 2 kajplats E27 white spectrum bulbs. all these devices are matter over thread devices. The problem i’m having is that i cant get them connected to my homey’s thread network. i have tried a android phone, iphone and my laptop. for the android and iphone both via homey and via the OS. when looking around i see some mixed results from other people and other platforms aswell (IKEA, Apple, Google and Homeassistant).

is this a homey bug or from the side of Ikea?

edit: i should probably also mention that we have a TADO X system (which works fine) with both the relay module aswell as a lose border gateway. i think together with the homey pro they make one larger thread network

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Have you tried the pairing close to the Homey?

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Yup

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I am the opposite. Im on SHS. I have managed all my matter and thread devices into homey (using smartthings as the TBR)
But Tado x (which worked fine on HP23) will NOT pair. One out of 6 valves has added. I cant do it at all. Any tips?

Thanks

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I bought all currently available matter devices. Whilst I had no problem adding them via HomeKit, the only device I was able to add to homey using the ikea homey app was the ikea klippbok.

Standing next to the homey pro didn’t help so I believe it’s homey related problem.

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6

You can go to Homey Developer Tools to check which networks your devices belong to. Do you see more than one Thread network?

As you already mentioned there are quite a lot of reports of people having problems with the new Ikea devices. I’ve heard quite often that restarting the iPhone helps with pairing issues, but since you already tried with different devices I’m not sure if this is going to help you.

Personally I now have 15 of the new Ikea devices paired (pretty much every device they make besides the motion sensor) for quite some time. I think 1-2 devices maybe struggled a bit on first pairing, but managed after resetting the device and try again. Also I had one bulb that went unavailable every now and then, but now seems to behave after a full reset and repair for the last few days.

All that said I only use my Homey for Thread/Wifi and all my Zigbee devices are running on Zigbee2MQTT. I’m not sure if there were any software mitigations to this, but in the forum it has been mentioned that the chip used by the Homey Pro is not 100% ideal to handle both Zigbee and Thread simultaneously if you have a large number of devices.

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8

I managed to fix it by unpowering the 2 tado border gateways and rebooting the homey. after this i could somewhat easily connect all devices. i now have reconnected the 2 tado border gateways and it seems to all stay working.

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9

Hi,

I know there are some matter posts with unstable devices and loosing connectivity.
My problem is a bit different.

Background: Had Pro 2019 for a couple of years and migrated to Pro 2026 just a few weeks ago to get Matter support and more stability.

Problem:
I now got my first IKEA MYGGSPRAY sensor and this is my first Matter device.
I tried both via the WEB app and the iOS app to add the device, failed 6-7 times on Threads connection. It seems to timeout.
I have restarted Homey, resetted the MYGGSPRAY and even put the sensor on top of the Homey. Nothing works.
I am kind of starting to wonder if I cannot connect them directly to the Homey and need some kind of hub?
Anyone who had the same challenge and found a solution?
Thanks!

10

Hi,
It is the same problem all others have too.
I have 11 myggbett sensors, only three connected to my HP23 and lost it in the meantime. The others failed to switch from bluetooth to thread. It is an ikea problem.
You do not need another hub or controller. That is the advantage of matter…

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11

So, the solution is to just turn it back to IKEA and wait until they sort it out?
Really frustrating.

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I will wait until the OTA update comes in Q1 2o26 and i can make an firmwareupdate of the myggbett Sensors with the HP23…

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or connect them to Homekit too if you have that. Homekit does support OTA (although I do not see many updates coming)

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If you are pairing via iOS then try to restart your iPhone and make sure the device is somewhat close to the phone and Homey Pro when pairing.

You can also switch all of the new Ikea devices to Zigbee mode if you still run into problems.

Also see here Can't connect IKEA matter devices

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Would you mind explaining a little bit more in detail how you paired the IKEA matter devices? I´m also on SHS with the Homey Bridge and I´m not able to connect the Bilresa buttons for example.
Many Thanks!

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for what i can find the homey bridge does not support thread. do you have any other thread border routers?

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Unfortunately not yet. So I would need a thread Border Router?

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Sure.

Do you have the Ikea Hub?

Ive paired all of my ikea devices to their hub and then paired that to my shs with matter. All devices just bridged over.
The other advantage of this is that it will not affect the device limit for the bridge

If you want to use the Ikea hub as your TBR you will need to get homey to join/use that thread network. However there seems to be an issue with viewing the thread network at the moment.

I am in Ikea right now about to buy some of their new stuff :laughing:

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Juts a little update: I was able to install all ikea matter devices I have after updating to the experimental IKEA Home Smart | Homey (Version 2.9.4).

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For matter devices the Homey apps are basically just pretty pictures and they all use the same system implementation, so this should not matter at all.

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