Hi,
I picked up 4 of these yesterday. Homey pro 2023. Insert batteries, orange light blinking. Device near Homey. Add matter device, scan QR code, time-out. With every one if the same story. Ikea Ladda batteries freshly charged. Reboot Homey no difference.
2 Likes
I know this does help, but same here. I also have 2 of the new dimmer controls & they wonât connect either. The Homey finds them, attaches to Thread then gets stuck âGetting Device Dataâ or something like that.
Guess this a new matter version of the switch. Buttons inside different then what I find on pictures googling.
Looks like a generic issue
https://community.homey.app/search?context=topic&context_id=149628&q=bilresa%20order%3Alatest&skip_context=true
Mainly see problems after connecting homey to the device. Problem is I cannot get the device (any of the 4) connected to Homey what ever way: Matter App PC/Phone, Ikea App PC/Phone. I have yet to discover the slightest sign homey is aware or the device, I tried 2 meter distance, 20 cm distance, lay on top of Homey.
I bought 2 of them yesterday but having the same problem. What you see (I used the webinterface) that the device is connecting with bluetooth (that is the reason why the device has to be close to Homey) Homey sees that it is a Thread device, switches to Thread and tries to make a connection on the Thread network. Then after a while it times out.
If you check the developer page you see that it tries to connect but fails so there is no information about the end device and no IPv6 address. In the picture you see I tried it 5 times (I did reset the Bilresa each time).
I saw a video on Youtube where someone is adding these Ikea devices to Homey without any issue but he uses an Android phone which discovers Homey as a borderrouter and uses that information to pair the device. Unfortunately this does not work on an iPhone, you have to use the webinterface.
1 Like
I was able to pair the Bilresa button without any problems. I myself have an Android phone and the button connected via the Homey network (not the Android network). Did you use an Android or Apple phone?
Mine is iPhone
I connected 7 of them using the Homey (near by), not using phone. They are all working fine except one that is on max distance from the Homey Pro. I hope the distance issue will be solved when I purchase some of the new Ikea Matter bulbs. They should be in store within a few weeks in Denmark.
I also purchased 3 Myggspray movement sensors, they are working fine and also on a longer distance from Homey Pro.
It is strange that it works for some people. I also did the Homey ânear byâ installation but no go.
Can it be related to the number of connected Zigbee devices? Homey uses the same chip and radio (dual stack) for both Zigbee and Thread. I have 30 Zigbee devices connected.
Yes, that could very well be related, which is why many other platforms donât support Multi-PAN (as itâs officially called).
All hue devices are zigbee too it thought wich would mean i am way over 50 devices already for a long time. Also if this would be the case why is there no message from homey saying this. Doesnât sound like complex logic to implement. If user tries to install zigbee device and number of devices = 30, show warning.
Are you using a Hue hub? If so, those Hue devices donât count.
Also, 30 devices isnât a hard limit. For some people it works fine with 70 devices, others already have stability issues with 20, or see their Zigbee network collapse once they start using Thread devices. And I donât think Athom will ever admit that using Multi-PAN probably wasnât a good choice.
1 Like
Intuitively having a number of devices problem seemed less likely at the exact moment I am introducing a new device type, on top of that a version new on the market. If I try to add another timmerflotte ikea matter temp sensor there is no problem at all.
Same problem here, I canât connect them to my Homey Pro - both via the Homey or iOS methods fail.
Through iOS method it says it fails to pair. Through the Homey method it getâs stuck in the âthreadâ step of âReading device dataâ (Apparaat gegevens lezen in Dutch) - it just keeps spinning and the remote stops blinking orange.
Gisteren kocht ik ook wat nieuwe matter spullen bij ikea,
de lampen kon ik via de ikea app allemaal simpel toevoegen aan mijn systeem
daarna ga je naar homey software op je pc
klik je op apparaten toevoegen
dan ga je naar âjou merkenâ en kies je de app âikea diregeraâ
en kies je âlampsâ
en staan ze meteen allemaal in je homey
er ontbreekt wel nog een knop om schakelaars toe te voegen dus iemand zou nog die ikea app eens moeten upgraden
Meanwhile the buttons work without other actions then before so probably there was a software problem.
