As there have been several questions here on the community:
For Homey (Service) aka the Cloud it is a little different.
Just FYI, I get why you’re providing info @ this forum which lacks from the knowledge base, or for outdated kb stuff, but this Homey removal info is in the kb for all 3 Homey models, to be found with search phrase “remove”:
https://support.homey.app/hc/en-us/search?utf8=✓&query=Remove&commit=Search
But it lacks screenshots / screenvids though.
Hi, I finally upgraded to tje Homey Pro 2023.
Now I want to delete my old Homey Pro 2016 from my account, but can’t figure it out.
I followed this tutorial:
Removing Homey
But I get this screen
What is the right way?
Did you create a second account perhaps?
If so, you would have to temporary log into the app with the first account, and try the procedure again.
I think everything here is still valid.
Therefore Moved and closed.
Or Factory Reset your Homey Pro
After step 7 not connecting an account it should be removed from your Account.
I just Checked and you should be able IF that Homey Pro is OFFLINE,
although I didn’t remove my Homey Pro now 
So if it Fails, contact Athom Support Support | Homey
