bought a homey pro nowe i have in my account the old homey called homey en the new homey pro called homey pro howe can i remove the homey so that i only have homey pro in my account

If you want to sell your old Homey, start a recovery and un-link your account. That is the only way now on Homey 2.0 On the old Support site: https://www.athom.com/en/support/KB000026/ Also on the Homey v2.0 support site: [image] How to set Homey in recovery mode - and why With norma…

I have the same problem and have also try the link https://my.athom.com/#/ . I see both Homeys but can’t find an option to delete the old Homey.

Have you unlinked your old Homey using the procedure above in step 4? 4. Optional: Remove linked account (factory reset) […] And you contacted support?

My old and broken Homey is still in my account. Any way to remove it??

[image] Remove homey from account Questions & Help Or try it yourself. Open the Homey selection [Screenshot_20210828-085731_Homey] Select the offline Homey [Screenshot_20210902-174500_Homey] Aand tick the gear in right top [Screenshot_20210902-174400_H…

[image] [HowTo] Removing Homey (Pro) from your Account Questions & Help As there have been several questions here on the community: For Homey (Service) aka the Cloud it is a little different.

How to remove a Homey from your Athom Account

Questions & Help

Dijker August 19, 2024, 6:04pm 9

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How to remove a Homey from your Athom Account

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