I got a new Homey on warranty. This one works. But how do I delete the old “ghost” homey from my account? /Johan

Someone wrote a while ago the same question, and answer was then to contact Athom and they will remove the old one for you. See also this topic on the old forum: [image] [Solved] Deleting a homey from my devices Tried to search without any luck. My problem is that i had two homeys and n…

@Bram , please inform the helpdesk that when they replace a homey, they should remove the old homey from the account. (So users who suffered from a broken homey dont have to call the helpdesk a second time)

Go to your Homey overview in the desktop app and hold down the “alt” button on your keyboard. While holding down the “alt” button, hover over the offline Homey. A delete button will be displayed in the top right corner of this Homey. Click on it to remove this Homey.

Nope. (Running Mac, btw) /Johan

[image] [HowTo] Removing Homey (Pro) from your Account Questions & Help As there have been several questions here on the community: For Homey (Service) aka the Cloud it is a little different.

Remove Homey from system

Questions & Help

Dijker August 19, 2024, 5:58pm 7

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Remove Homey from system

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