How to migrate to a Homey Pro?

hi there

Is there a easy way to migrate all devices and flows from a (old) homey to a new one -> homey pro?
Or in this case, we have to exclude and include all devices and creat all flows again?

thx

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Homey Support said:

Unfortunately, we don’t have an easy method to migrate data to your new Homey Pro at the moment.
However, in the future, we are planning to make this function available.
We cannot give you a date estimation yet, keep an eye out on our news feed for the latest updates.

Hi. It’s April now. And I was wondering how much longer we need to wait for this basic functionality? Imho this should have been there from the start. You’re letting down us, the early adaptors.
Do you have any idea how much work it is migrate all my devices one by one? I have over 60 devices working with my old Homey. Not even mentioning the amount of flows I have to rewrite.
How much longer??

Jack

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you can asking athom here

and if you got the answer and date please share it with us

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Reply from support:

Thank you for contacting Athom support.
Unfortunately I cannot communicate any timeframe regarding future releases.
I’m sorry for the inconvenience.
Best Regards,
Boaz
The Athom support team.

That really doesn’t help…

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I can tell you that there is a Backup API end point in the webAPI now … But that could mean anything.

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I ask Athom about any news, answer:

Thank you for your patience.
We do not have an update yet. The only thing I can say is that our development team is hard at work on completing this feature. Keep an eye out on our newsletter, once we have some news we will update our customers via the newsletter.

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In “Behind the Magic - Mai 2019”:

image

Maybe the Backup-Restore-Migrate Feature is coming?

Maybe they will introduce a new feature that enables you to open the fridge, get out all the ingredients for dinner, chop it, fill the pans, put them on the stove, start the cooking and warn you if it’s almost ready… :stuck_out_tongue: But it’s a secret.

Dont forget the most important :beer::beer::beer::beer:

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My email to homey support was:

“My homey is slooow. If I buy homey pro to speed up, how can I transfer everything from my old homey to new homey?”

The answer was:

“Thank you for reaching out and I’m sorry to hear you’ve problems with your Homey.

If you have up to 15 brands you might consider buying a Homey Pro as explained here: https://support.athom.com/hc/en-us/articles/360015677413-Which-Homey-model-should-I-buy-.

I hope this information does serve your request!”

So they are seling me the new homey pro, but not answering my question regarding migration…

I replied to them asking again but didn’t get an answer, just customer experience survey…

I get a lot of general answers from homey support lately if I even get one… With bad and slow support I guess athom has some great problems inhouse.

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Not very good indeed that they only give you answer for the first part of the question.

I can give you the answer for the second part… and guess you wont like it. At the moment there isnt a back en restore so you need to adding all your devices and making your flows again.

But there is something made by the community , not sure how it works. But you take a look at it.

Also this (web-)app: Community Backup & Restore for Homey v2 and Up! [Alpha Version]

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Thank you for the answer. I don’t have Homey Pro yet, and won’t buy one until athom officialy supports migration between homey’s.

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Anyone have any experience migrating to Pro version? Is it any faster and/or more stable?

I think a lot of us have the same urgent request. How to migrate to Pro because the classic homey is to slow. But we became no answer

No problems with a classic homey, and yes more then the 15 apps athom mention. And i know there a lot more users who dont have problems with it.

But a good strategie from athom :rofl:

The 15 apps max is just to prevent trouble on their side. Running like 60+ apps on a normal old Homey and no problems at all.

I have arround 25 apps and it is slow… HUE app alone is using 60mb of RAM. Each app takes at ninimum 10mb.

If I count all apps I get to 475mb of RAM + 145mb for HOMEY, which is more than 512… I guess it pages the rest. This is a day after homey reset.

So @Rocodamelshekima please advise how can I lower the memory usage…

And what is ur definition of slow?