Homey Pro METER_GET, METER_REPORT Error: Timeout

hi, all
A very strange question.
Through the tool, I can query the metering data of the device. But Homey Pro gateway in the app, access to read METER_GET command, always returns the error message: timeout

  1. Tools

  2. Homey app

Dear gods, please help analyze the cause of the problem.

Why do you use capitals?

test it,
Capitalization is also available.