Hello, i got a homey pro that looses internet connection. It says lost connection. To fix it i take the power for a few minutes and it works for 2/3 days, then i need to do it again, any tips? Its a homey pro 2016-19

Hi Joakim, to get an idea of what’s happening in the WiFi network, I think the best thing to do is to read the router’s system log. Check for example what DNS, VPN, signal strength indicators etc. do.

Here’s a list of do’s and don’ts [image] Problems connecting your new Homey Pro to your WiFi? Try this! Questions & Help Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. …

What WiFi network are you trying to use? I have the same Homey and it has worked well since I changed my network to one where I could specify what devices were locked to what WiFi

You can also try another usb cable and power plug. That did it for me

How do i do that when i cant access it without taking the power, can u give me step by step Guide

I thought i read the hole thing, i understand what u mean, in going to check it and come back to you

Same here Just started doing this constantly

Now it is constantly offline for a 8 hours. Rebooting router, Homey etc doesn’t help anymore. The last change on Homey Pro was an update. Not sure it is related somehow but problems started after update. Tickets submitted but no hope it will be resolved. Just to answer anyone’s questions - netwo…

Same here, all was stable I have separate bands and it used to work with no issues. Waiting for an answer from Athom (sic)

Homey pro looses internet connection

Questions & Help

Peter_Kawa February 21, 2025, 9:14pm 3

Here’s a list of do’s and don’ts

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Homey pro looses internet connection

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