I have been fiddling with the settings of my Homey Pro (Early 2023) with LAN adapter. I have noticed that when I go to Settings > General > About in the app, in the connectivity section at the voice Ethernet Connected the value is NO.
The LAN adapter is properly connected and its LED flicks.
A check with the router app shows that Homey is connected via wi-fi, while for Ethernet the app reports an IP and MAC address but the device as offline. Not sure how reliable this offline report is.
I have tried connecting the Homey LAN adapter to a different port of the router with no change.
Any idea how I can check if the Ethernet link works?
Also, just out of curiosity, you setup Ethernet during Homey 2023 setup process or connected it later ? I’m not sure if reset is not required in such case, never tested it myself - I just know it’s for sure required vice versa (connected via Ethernet and not having Wifi setup).
What crossed my mind: To be sure, did you test the connection on the router port you’d like to use with Homey, with a laptop or the like?
When that other machine can get a connection with your LAN / internet, there is also a possibility the ethernet dongle itself is a monday morning model
I thought I had the same issue as Corto - an Ethernet adapter not working. After after I studied your diagram, I realized that I had simply hooked up USB cables incorrectly. Once I plugged the correct USB ends in, it works!
I received my Homey Pro early 2023 with the ethernet adapter today. After installing the homey via the app I need to use wifi there was no question about ethernet. Reset the homey several times but what I try (read the issues here) and connect the cables as told, the adapter won’t work. Is it useful to plug the adapter into a notebook with usb-c to test the adapter? I have a feeling the adapter is broken……
I have make a support request to Athom. I hope they can fix it.
Seen enough messages of people that said they correctly connected the ethernet adapter, but in the end still had it the wrong way around and still had the short cable in Homey Pro, hence why I said it.
In theorie you should be able to connect it to a laptop, it is just an ethernet adapter.
Thanks for your extra info Casada. I have try the wrightway a several times.
Robert, the green led is steady the orange is blinking. I see no IP address from my router to a new device (over 50 devices so have to search) but because I see no MAC anywhere I can’t sure for it but there are also no new device found in the client list. And even after restarting the router there is no connection with ethernet inside my new Homey…
Ah perfect, do you happen to know if there is a MacOS specific privacy setting for Chrome / Edge that you need to enable before the browser can find your device? it keeps saying no device found
