Hi All,
After upgrading to v 10.1.4 firmware my homey is dead 
resulting in a breathing red ring. Already tried factory def. with usb tool unfortunately with same result. Of course already submitted a athom ticket but they give a 3 week backlogā¦ anyone with an idea how to get my homey back to live?
Thanksā¦
Assuming you also tried the obvious (different power supply, different USB-C cable), you need to wait for Athom to get back to you. Nothing much the community can do if even a factory reset doesnāt work.
same here - support ticket created - no answer received yet
Did you upgrade by USB tool or Mobile app?
I had red ring after a previuos USB upgrade which I had to restore a local backup(incl. downgrade).
App upgrade worked fine though.
I updated via mobile app first - hp23 rebooted and a red breathing led ring was shown - since this point the hp is offlineā¦
I tried several reboots - everytime this ended up in a breating red led ring
I tried a factory reset via usb dfu mode than - the tool said āsuccessfulā but after powering the hp23 up a red breating led ring showed againā¦
@Emile
For me it looks like the new stable release firmware 10.1.4. can bring the hp23 into a ābricked statusā
It may be the new wifi driver in latest firmware. Its sensitive for certain channels it seems.
Could you please disable āauto-channelā for the 5 GHz network and select channel 36, 40, 44, 48, 149, 153, 157, 161 or 165.
Try reset the Wifi network by recovery mode:
I do not use the wifi mode and the device does not show the blue ring for setup the device after a factory reset
so the device does not go into the setup mode so no chance for me to fix the issue
@Emile After some more testing it indeed looks like its bricked during firmware upgrade v10.1.4. Maybe needs some investigation before other users start experiencing this as wellā¦
Athom acknowledges that thereās a problem, they donāt know yet whatās causing it though:
Thanks for letting me know!
Athom support replaced mine, great service and problem solved 
