Homey Pro 2019 led ring not working properly

Hi,

My Homey Pro 2019 led ring is not working properly - it doesn’t animate, shut off or dims anymore.

Neither none of the effects is working properly. I noticed that anything that happens seems to be confined to one led on the left side of the led ring.

This is a big problem, not only doesn’t show status or alerts and not being able to turn it off makes it a problem on movie nights or at night… If not able to recover from this error I will have to migrate more devices and automations to Home Assistant.

Anyone had this problem? How can I recover control over it?

Looks like a Hardware issue,
Please report this to Athom support,