Homey not responding to Hue Dimmer Switch

[rzarajczyk]

Please read this topic:

Hue Dimmer Switch is gone

Hi. I have three Hue Dimmer Switches connected directly do Homey (no gateway in between). They worked fine, however suddenly all three seems to be gone - they are visible in Homey’s Devices screen, but Homey doesn’t react on any button press. All three got broken at once? I don’t believe that. Probably I will try to reset them and re-add to Homey, but before I would like to debug it somehow - what would you do if you had the same problem? How would you debug it? Edit: I’ve just found a threa…

and this: Hue dimmer switch werkt niet meer (I Google Translated it when I read it, it was understandable)

To my understanding this is something that sometimes just happens and there’s no real solution. Sometimes some changes in a ZigBee mesh helps, but I haven’t found any reliable solution. In my case it resulted in giving up on Homey ZigBee radio, I moved to integration via Philips Hue bridge (which runs much smoother IMHO).