Hi All, I have a few devices visable in the Homey Insights page, however all of them show “No data available” Should Homey collect the values out of the box or do i have to take any action to collect the values? Thanks! Jeroen [image]

Maybe I’m on the wrong thread here, but my devices have no perceived problems regarding insights. But my variables are all blocked out. “There’s no data yet” is the message I get. Any ideas regarding this?

Having the same issue, cant see historic values.

Same issue for me. Just stopped working. Also in the web app when I click insights and a device I get ‘cannot create temporary file’ I opened a ticket with Athom but waiting times are two weeks or so….

Either your storage is full or it’s broken, you’re going to have to wait for Athom to get back to you (which usually takes a lot less than two weeks).

I checked storage and on my Homey it shouldn’t be an issue. Is it online storage you mean? [IMG_2965]

No, local storage on your Homey. If it’s not full, your issues are possibly caused by the other reason I mentioned :woozy_face: I would suggest creating a (local) backup ASAP.

I do daily backups but how can I do a local backup? There’s no option for it in the menu.

I linked to the page that explains it: https://support.homey.app/hc/en-us/articles/7263435817116-Connecting-Homey-Pro-Early-2023-to-a-PC-Mac-with-USB Since you have a limited amount of cloud backups, you have to make sure that you’re not overwriting old (working) backups with backups that might con…

I’m afraid you’re right about the storage. Sysinternals reports no data. Perhaps this problem would be solved by a factory reset but restoring a recent backup could trigger it again since you back up the whole system. As far as you or anyone else know, is there a way to backup flows only? [IMG_2…

[image] Marcus_Bitterling: Perhaps this problem would be solved by a factory reset A factory reset won’t fix what very much looks like a hardware issue. There have already been a few HP2023’s with failing storage, so it’s not unheard of. I don’t think that’s possible, no.

Homey Insights - No Data Available

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Robin_van_Kekem May 30, 2024, 9:11am 34

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Homey Insights - No Data Available

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