homey don’t find zigbee unit after last updated version Have tryed too restart Homey and apps

[image] Something not working after a Homey firmware update? HERE'S THE SOLUTION Questions & Help Pull The Plug (on Homey). (and if that doesn’t work, and your Homey pre-2023 model is still using the original Athom power supply: replace it!)

Before I saw your reply I had tried this. After 2 restarts through the app without success and then I disconnected the power. When I turned on the power, the Zigbee network came back up. But disappears after 30 min again. What is the reason why I have to change the power plug when this works and…

[image] haakaak: What is the reason why I have to change the power plug when this works and this happened after the update. Wondering about the connection between update and electricity? The adapter were not the best adapter available and sometimes they break down. A computer power supply al…

[image] haakaak: Wondering about the connection between update and electricity Maybe heard of a phenomenon coincidence? Could that be the case?

Yes, but not the power adapter. It worked fine before and after, but have changed to a new one to test it out to be sure. Have the same problem. After restarting, the Zigbee network works for 30 minutes to several hours before it “freezes” or is not available. In Homey Developer Tools it shows t…

[image] haakaak: but have changed to a new one to test it out to be sure. Have the same problem. Congrats we ruled out the USB Power-adapter, I have a couple Homeys running both on 10.0.6 (-rc.3 that actually is the Final) and newer for several days without Zigbee issues (yet) [ima…

Full software download solved the weirdest zigbee issues before. It can’t hurt, this procedure installs the firmware from scratch. (But as always, keep a fresh backup at hand!) [image] My zigbee is not working restart Homey, flip it upside down after about half a minute, and wait for the voice…

Have tried this “Full software download” The Zigbee network is up and running for 1 to 2 hours, then “freeze” and I can’t connect to the Zigbee devices. If I restart Homey, the Zigbee network comes up again, but is only up and running for 1-2 hours

On Norwegian Facebook forums, several users report the following problem. ““The Zigbee network is up and running for 1 to 2 hours, then “freeze” and I can’t connect to the Zigbee devices. If I restart Homey, the Zigbee network comes back up, but is only up and running for 1-2 hours”” Have also tr…

OK, bummer. I think a diagnostic report should be sent to Athom, along with filing a support ticket. Preferrably one report when all is OK and one report just after the ‘freeze’ issues. To be on the safe side, are you sure there’s no wifi interference, from your wifi signals or those from close nei…

Homey don't find zigbee units after last updated to version 10.0.6(09.02.2024)

Questions & Help

robertklep February 9, 2024, 6:14pm 2

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Homey don't find zigbee units after last updated to version 10.0.6(09.02.2024)

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