Homey (Cloud) - Rate Limited - Philips Hue Lights

Well that is very bad. First i thought it was proper designed and its a per hue user quota.
I wonder if they get this fixed in short time.
Actually it undermines their cloud product as hue is an important integration. I use all of it: cloud, pro 19and home assistant. So i am about to move the hue integration to pro or ha.

Btw this might explain that a user is reporting tuya,somfy rate limit errors. Maybe its deeper, on the aws level…

I still want to do a test on my hue account, if the rate limit is not on my hue account then ifttt should work.

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This isn’t the first time this happens. And the fix the last time was to severely cripple the Hue integrations for Homey Cloud.

Perhaps, but Homey apps being rate-limited is nothing new, most vendors don’t feel like having to soak up the additional costs that home automation platforms cause, or to see their platform suffering from badly implemented integrations.

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Im sorry if i ask a dumb question (im new in the Homey universe) is this only an issue if you don´t have a Hub Like the Homey Pro ?

Yes, the Hue implementation for Homey Pro talks to your Hue hub directly, not via the cloud.

Thank you very much for clearing that :slight_smile:

So this upcoming weekend i will fire up the hue app on the pro. Zillion flows to migrate (it worked for 2 years without issues on my homey cloud). Probably migrate in phases by using webhooks between cloud and pro (unless that is also rate limited lol)

If you have a Homey Pro, why are you using Homey Cloud? :thinking:

i started off with hc, later i added pro, but for a long while i have zigbee issues with the pro. HC+bridge works perfect. zillion flows and never issues on zigbee,zwave and 433 and even hue. The pro is the 2019 version not the new one. HC is better app performance as well. So either i move to the new pro or fully go to HA. not sure yet

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Seriously!
This morning the problem seemed resolved. So I spent the morning adding all Philips Hue lights again, fixing my flow back etc, because the problem seemed solved. I thought!!! Now the shit is down again with more rate limited :frowning:


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Many probably noticed that it was working and as such the system got flooded again.

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Yes and what Robert was saying makes sense: all hue api requests from all homey cloud hue users are using same homey account or ip, so hue api is flooded and its rate protection is auto enabled for all homey cloud users

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Hue has increased our rate limits by 4x! This should keep us covered for a while :wink:

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Fungerar fortfarande inte för mig.

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@Doekse doesn’t seem like that.
For which tenant have they increased the rate.
The one we’re on ??

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Same problem here :persevere:

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Still not fixed

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Same issue for 2 days

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Not fixed!.
It worked once this morning. An hour later, nothing happens, and the famous “Rate Limited” turns up again. I start to think seriously about what we pay for. My old 433mhz and Z-wave systems worked much better than this!

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Same here. Worked for some minutes this morning now the rate limit is back again.

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Someone is making too many calls… Maybe they should check that…

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