Homey app crashes on iPhone and iPad

Questions & Help
1

Since recently, the app crashes on my iPhone 15 (iOS 18.1) and iPad 4 (iOS 17.4.1). The homey screen with the rainbow circle appears, sits there for 15-20 seconds and then the app closes. No idea how to solve this. Any suggestions?

2

When does it crash and what version mobile app are you using?

3

8.4.1.

4

Uninstall the app, then reinstall it.

1 Like
5

Here the same on iPad

7

Does not help. Crashes still after a new install.

8

Contact Athom: https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request