Help with 2019 to 2023 migration - ZigBee

My first attempt was also not successful, but after my second attempt I was able to repair (the most) devices.

For all other interested users, these are the steps I did and what problems I still had:

  1. Backup created from HP19
  2. HP19 unplugged
  3. Performed factory reset on HP23 via USB tool
  4. HP23 unplugged
  5. USB Tool restarted and FW v10.0.4-rc.10 installed
  6. HP23 unplugged
  7. after a few minutes connected the HP23 to the power supply (I don’t have an ethernet adapter!)
  8. waited about 15 minutes
  9. migrated HP23 from the last HP19 backup
  10. waited about 15 minutes
  11. started repairing the Zigbee repeater

Nevertheless there were always problems with repairing some Zigbee devices, e.g.:

  • An error occurred when pairing this device again. Please try again.
  • This device could not be repaired. The device that joined the Zigbee network is not the device you are repairing.
  • Device is added…
    This seems to take too long. Try turning your device off and on again. If the device is battery powered, press a button to reactivate it.

When I once called Developer Tools → Zigbee, the following error message also appeared 1x:

  • Zigbee is busy, please try again later.

Also, when I tried to repair a device, it left the Zigbee network. 2x I had to restart the HP23 as well, so that I could repair more Zigbee devices at all.

(Source, quickly translated with deepl.com :wink:)

So Athom has still to do a lot of homework.

However, I would also mention that the Zigbee devices are now working properly and are stable.