[Factory Reset] Why does the "Next" button stay disabled?


I’m desperately trying to perform a factory reset on my Homey Pro…
I found the page explaining how to do it, but when I try to apply, there is an issue :

Everything is ok until I click on “Continue in browser”, and come on the page asking to connect on the HomeySetup wifi. But when my Windows PC is connected on that WIFI, nothing happens, the “Next” button stays disabled, and the same page remains.

Thanks for reading me :slightly_smiling_face:

I think using Firefox browser is key

Thanks @Peter_Kawa

It seems that Firefox was the key indeed…
Strange that they insist on using Chrome :thinking:

1 Like

It’s an exception just to keep us sharp :grinning_face_with_smiling_eyes: