Hi, Because back-ups keeps failing after after multiple conversations I had with Homey support, I want to perform a back up restore (through factory reset) to see if this fixes the problem. I followed the steps in this topic . Everything works as planned till step 5. The following step is grayed o…

This should work… [image] [Factory Reset] Why does the "Next" button stay disabled? Questions & Help I think using Firefox browser is key

Homey factory reset fails

Peter_Kawa December 21, 2021, 8:28pm 4

This should work…

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