Hi, just purchased the Eufy doorbell, the homebase2 and two Cam2 camera. All devices are working fine with the Eufy security application. As I am also using a Homey (model early 2019, using os 720), I installed on the Homey the Eufy security app. I created as recommended a 2nd Eufy admin account an…

Hey @Dyan_dh , Can you send a diagnostic report? You can do that via More - apps - Eufy Security - settings wheel right top - send diagnostic report @moderators @Dijker can you merge this topic into [APP][Pro] Eufy Security to keep the conversation centralised

Hoi Martijn, DR gemaakt, code is 92aeef8c-5565-4e4c-b87d-363b809a1884

Eufy and Homey Pro are not connecting

🇳🇱 Nederlands (Dutch) Apps

Topic		Replies	Views
Eufy Security Anmeldung Apps (DE)	6	868	March 10, 2025
Eufy camera waardes niet in homey Vragen & hulp	2	54	April 27, 2026
Eufy deurbel koppelen aan homey bridge Vragen & hulp homey-bridge	5	1954	December 3, 2021
Eufy RoboVac and Eufycam support? Devices	19	3479	November 25, 2023
Cant log in on Eufy security in homey Devices	3	1905	February 1, 2022

Eufy and Homey Pro are not connecting

Related topics