Relatively new Homey Pro user. Booted up a month or so ago and overall great experience. Created some flows in minutes that took me weeks in HA. Smooth experience with absolutely no issues.
Then last week I’m upgraded to att fiber - one of those mandatory things. Been having random issues ever since. All seems to come down to the wifi connection timing out. I’ve reached out via official support and get things like creating a new network or attaching directly.
Just trying to see here if anyone’s had issues and come up with a simple fix. I get that the fiber gateways have different technical specs, but I got Homey to get OUT of being a network engineer, not to add more complexity. I do work in tech - but you network folks have always been magicians to me, lol.
Save yourself a lot of grief and buy the Ethernet dongle. WiFi on Homey will basically only be somewhat stable if you downgrade your WiFi network to a pre-2010 configuration (no mesh, no 5Ghz, no shared SSID’s, no band-steering or anything fancy like that).
There’s no magic to networking, just follow a simple rule: if it’s not moving, connect a wire to it
Seriously, if your wifi is the problem, and just for Homey it’s most likely that your wifi has features enabled Homey doesn’t handle well. If it’s possible, get the Ethernet Adaptor and don’t bother troubleshooting wifi problems, it will save you tons of time and frustration.
Okay - thanks folks, just ordered an ethernet connector and will try that. Feels kind of stupid if I’m honest - either add an ethernet port or engineer the product to respond to network changes. But I guess it’s an opportunity for another $30/customer.
Fair enough. I did at one point a couple years ago look into how to run my own router off the att-supplied router. Found a couple decent guides along with lots of “easy to brick your network” warnings, so never moved forward. I’d honestly love to setup my own, just like I said my skills are fairly light in networking.
Connect your own router’s WAN port to a LAN port of your AT&T router. Optionally you can set the AT&T router in Bridge mode as well (if that’s possible in the AT&T router). And disable WiFi on the AT&T router to avoid interference
