Today I received my new Neo Coolcam pir V2. I have tried to connect this with my Homey but so far without success. I installed the Coolcam app and started the installation of the PIR V2. In step 1 I pressed the code button inside the sensor 3x and step 1 was checked green. Then I needed to press the button another 3x in step 2. Also that resulted in a green check mark. It seems the installation started, but then it returns with the following message:
*'Er is geen Homey App gevonden voor dit apparaat'*
*'Het apparaat is toegevoegd als Simpel Z-wave apparaat'*
I have tried all kind of options (reset PIR, restart Homey etc), but it all resulted in the same message. I have executed the pairing procedure within 50 cm of the Homey. I also tried the PIR V1 device, but that gave the same result. Z-Wave on the Homey is working, I have a Fibaro wall plug working. What else could be the problem here?
I bought this as a V2 if that is what you mean. However neither in the documentation nor on the device itself I can somewhere read that. That’s why I also tried the V1. However that gave the same result.
I will add it to the new version this week. Will be available soon in the community AppStore .
A big bit later in the athom App Store since I don’t feel like / don’t have the time digging in the text they decline in my read me . so before Christmas In athom store
Thanks for the quick answer and possible solution. What is the root cause of the issue. Just curious, did I receive a newer version of the sensor which is not part of the app yet? I am pretty new to Homey. How do I install the app from the community appstore? Can you point me to the procedure. So far I also installed apps fro the official appstore.
Interesting. Do you know the difference?
I ordered 4 pieces on 12.05. in the original NEO Coolcam Shop (AliExpress) and received them about a week ago.
These have the following identification:
There is a test version available, made by Marco ofc! Please take note of the warning before u install test versions in common.
Changelog:
What’s new in v2.1.5
• Added newly reported device ID for Motion Sensor V2. • Added MultiChannelAss for 3 way switch. • Added test base for new Doorsensor V2. • Updated MeshDriver.
Just tried the new version. It now recognizes my pir V2. However straight after installation is completed the app gives a time out. What could this be?
Received also a new NC V2 today.
Same problem as @Henk_Stap with SKU: NEO_PD03Z.
Downloaded the new APP (2.1.6) but mine isn’t even detecting now.
Lux and temp are reporterd, but no detection of movement (the detection is set to on).
Time-outs point to a problem with the pir and communications with homey zwave chip. Doesn’t look app related.
You could do a re-pair . Don’t forget unpair the pir . Do the reset to default procedure on the pir like it tells you to in the manual . To be fully sure reboot homey and after 10 minutes pair the pir again. With this procedure we would have taken most problems that could happen into account
And something else that comes to mind . I hope the Pd03 revision has a new Wave chip that’s based on FLIRS
Then the timeouts would make perfect sense
Athom aka Emile said he is not willing to implement the new zwave standard protocols to let home comply to zwave standards . Therefore devices based on the new flirs technology are non working and give timeouts all the time .
Just like the new S2 security on those new chips that they are incapable to incorporate in the buggy zwave core of homey .
Ooooh @roco I so hope these a flirs . I will give a huge party if they are
They where warned for 3 years now and are to stubborn to implement it / aka not capable enough
so before Christmas In athom store
