Since this is my first post I am not sure if this is the correct location to ask this.
I started using Homey a couple of months ago and am very satisfied with the usage.
Last week I ran into an issue when adding Neo coolcam V3 PIR’s to the app. I have installed the Neo coolcam app developed by Marco Ruiter on the Homey Pro. It has worked great. But after trying to install more PIR’s I run into an issue that the app doesn’t recognize the PIR V3 anymore. And the app shows it can only be added as a “Simple Zwave device”. I have added several PIR V3’s, all from Neo coolcam and all from the same order I placed. Some can be added as PIR V3’s (the first 9), number 10 and 11 gave issues. 12 was added correctly and number 13 gave this issue again.
I tried deleting the Zwave device in the correct way as shown by Homey, and re-installing it. It appears not to have solved it since the same 3 PIR’s again only show up als Simple Zwave device.
Does anyone here has a solution or idea on how to troubleshoot? Or a way to get into contact with the App developer (Marco Ruiter).
Thanks in advance for getting back to me.