Can’t find my Homey Pro 2023!

[Finn_Nielsen]

I finally received my Homey Pro 2023 but can’t connect to it at all. I put it in configuration mode and it has a blue ring but can’t find it in the app.
I have tried everything, Bluetooth, wifi, wired network, I have been trying for 3 days now, and have followed every option described on the web. What do I do?

[HansK]

I had the same problem with my S22 ultra. Make sure you have permission “devices nearby” enabled for the Homey app. Also make sure bluetooth is switched on. This is a bug in the Homey app and needs a fix to warn you about the right permissions. I’ve informed Athom about this already.

[Einar_Dimmen]

Hi, i have the same problem
Got a new Homey pro, but it does not appear as a device in my app.
Same both for ios and Android
Did you get any solution ?

[Finn_Nielsen]

After two days, it’s appears. Dont no why.

[Easy_Home]

Thanks, they are different products.